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Please note the Business Impact Analysis (BIA) shown in this section is designed for business continuity planning in general and is NOT specific to pandemic influenza preparedness. Of course the information gained by conducting a BIA using this example can be used for pandemic preparedness, and indeed should be used in the formation of your pandemic influenza plan.

The purpose of the Business Impact Analysis (BIA) is to identify the effect of many different external and internal impacts upon the various parts of your company in times of crisis. It will show which parts of the organisation will be most affected by an incident and what effect it will have upon the upline and downline operational processes as a whole.

A BIA is typically in the form of a questionnaire which is given to operational managers and/or departmental heads. They fill in the questionnaire themselves and are subsequently interviewed to clarify their answers.

Once all have been interviewed and the answers have been consolidated, the results will give tremendous insight into mission critical/non-critical processes, interdependent processes, back-ups, losses per day of disruption, and much more.

It is a very useful exercise to go through, especially for the respondents, who may have not analysed their jobs in such detail before, even if they have been in that position for many years.

You should use the BIA to establish which business functions/processes are the most critical to the company's survival, and equally, which functions/processes are least critical. It is important to note that the BIA is not a risk analysis or risk assessment. Risks are those 'smaller elements' which threaten processes, and are dealt with separately in our Risk Assessment section.

To see our Risk Assessment section, simply subscribe, then access it from the restricted Bird Flu Manual Online "Contents Page". Subscription is free.

The results of the BIA will ultimately form the backbone of a company's business continuity plan and is very important in the formation of the fundamental structure in which we will proceed. To this end, the questions need to be given due consideration when forming responses.

Additionally whenever possible, respondents should embed or attach charts/graphs/maps to further explain their departmental functions. As a minimum, they should include a freshly drawn department organisation chart and a process map of key processes. These will be identified in the questionnaire.

Respondents should answer the questions as best they can using as little or as much information as they feel is required. If in doubt, use a worst-case scenario to describe disruptions. They will have an opportunity at a later date to meet with the person carrying out the BIA in a one-on-one interview to discuss any questions they may have and to clarify their responses.

Please ensure they limit the scope of their responses to their department only. This will limit the possibility of 'double counting' the function/process ratings that are awarded later. Please note there are no right or wrong answers and no right or wrong way of completing this questionnaire, indeed many of the questions even call for 'gut feelings'.

To create your Business Impact Analysis Questionnaire use the sample generic questions below and add a few of your own as necessary to suit the idiosyncrasies of your industry type. Give respondents a 'box' after each question to place their answers in.

See our Business Impact Analysis Questionnaire.

We encourage you to compile your own Business Impact Analysis Questionnaire and use it to analyse the processes within your business.

You are welcome to make use of (for your own use only) the questions from the example BIA we have provided for you in the link above. These are generic questions which work for almost all businesses, however you may wish to customize the questions to suit your own needs.

Alternatively, download our ready made, fully customizable, Business Impact Analysis Questionnaire Template at our special 50% discount price of only US$24.95 (comes in MS. Word format with a PDF copy).

This discounted price won't last long so we encourage you to take advantage of this offer now.


The 16 page template includes the following Sections:

Introduction and Instructions
Section 1: Respondent Information
Section 2: Key Department Function
Section 3: Secondary Department Function(s)
Section 4: Departmental Assignments
Section 5: Information Technology
Section 6: Inter-Dependencies
Section 7: Departmental Personnel
Section 8: Suppliers (Includes vendors and support)
Section 9: Alternate Sites
Section 10: Department Revenues & Expenses
Section 11: Exposure Identification Matrix

To purchase the template now (even if it's the middle of the night), simply click on the secure PayPal payment button below.

(Please note: Payment will be made to our parent company 'Continuity Business Solutions Ltd.')


Once you have made your payment by credit card or your PayPal account if you have one, you will immediately receive an email with a link to our download page where you can download the template directly to your desktop.

It’s that easy! You’ll be working on your Business Impact Analysis Questionnaire in just a few minutes.


While you’re there check out some of our other great time saving pandemic preparedness products. And don't forget, all of our products come with a 30-day no questions asked money back guarantee!


For all the tutorials, templates and tools you’ll need to prepare your business for pandemic flu, including conducting your own business impact analysis check out the Pandemic Response Manual for Business Preparedness and Survival.

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More help? Need a complete solution? Something with all the hard work done for you? Something with customisable templates of procedures, presentations, project timelines and tutorials … to hand hold you through it all? Then you’re looking for our Pandemic Response Manual. It has all of this and much, much more. To learn more about it and get some free stuff click here.


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More help? Need a complete solution? Something with all the hard work done for you? Something with customisable templates of procedures, presentations, project timelines and tutorials … to hand hold you through it all? Then you’re looking for our Pandemic Response Manual. It has all of this and much, much more. To learn more about it and get some free stuff click here.

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