PANDEMIC PLANNING FOR BUSINESSES
CUSTOMER MANAGEMENT
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FREE Influenza Pandemic Preparedness email eCourse. Get Your Certificate! Join our free pandemic preparedness and planning email eCourse program. Leave your name and email and we’ll take you, one step at a time, through your pandemic preparedness activities, plus give you TWO eBooks on pandemic planning and response for the home. Get a certificate too! To learn more and enroll yourself please click here.  |
CUSTOMER CONFIDENCE MANAGEMENT
28.1
Customer Management is key to keeping customers aware of your bird flu preparedness plans. Be
prepared for your clients and customers to ask you what preparations you are making.
28.2
It is
most likely customer management will be the responsibility of the Influenza Manager who will be handling such calls. Have an
organised response prepared.
28.3
Ask your
suppliers what preparations they are making.
28.4
Ask your
customers if they are prepared. Consider the possibility of them cancelling
orders.
28.5
A great way to improve your customers' confidence in your ability to continue operations during a pandemic is to enrol yourself in our Pandemic Preparedness eCourse. Enter your name and email in any of the 'Subscribe' forms on the website.
28.6
At the end of the eCourse you'll be eligible for our 'Certificate of Completion' which you can show your clients, customers, staff and shareholders proving your commitment to your business continuity.
Don’t rely on Government and hospital supplies. There won't be enough. Get yours here now.
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